Shipping Policy for 395 Fly Co
Effective Date: January 1st, 2025
At 395 Fly Co, we aim to get your order on the water as quickly and reliably as possible. This Shipping Policy outlines the terms and conditions under which we process and ship orders.
1. Order Processing Time
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All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
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Orders placed after 12:00 PM PT may be processed the following business day.
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During high-demand periods (e.g., peak fishing season or major sales), processing may take up to 5 business days.
2. Domestic Shipping (United States)
We offer flat-rate and free shipping options within the U.S.:
Shipping MethodEstimated Delivery TimeCost
Standard Shipping3–7 business days$4.95 flat rate or FREE on orders $50+
Expedited Shipping2–3 business daysCalculated at checkout
Priority Express (if available)1–2 business daysCalculated at checkout
We ship using trusted carriers such as USPS, UPS, and FedEx based on best available rates and speed.
3. International Shipping
Currently, we do not offer international shipping. We are working on expanding our availability and hope to ship worldwide in the near future. Stay tuned!
4. Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number. You can use this to monitor the status of your shipment directly through the carrier’s website.
5. Delivery Issues
If your package is marked as delivered but you did not receive it:
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Please first check around your property or with neighbors.
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If not located, contact us at info@395flyco.com within 7 days of the delivery date so we can assist.
Note: We are not responsible for lost or stolen packages after confirmed delivery by the carrier.
6. Shipping Delays
While we work closely with carriers to ensure timely delivery, please note that we are not responsible for shipping delays caused by:
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Weather conditions
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Carrier backlogs
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Incorrect or incomplete addresses provided by the customer
7. Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or misdeliveries due to incorrect addresses. If you need to make a change after ordering, email info@395flyco.com as soon as possible. We’ll do our best to update it before your order ships.
8. Packaging
All flies are securely packaged to protect their form and integrity during transit. We strive to use eco-conscious materials whenever possible.
9. Questions?
If you have any questions about your order or our shipping policy, please reach out:
📧 Email: info@395flyco.com
🌐 Website: https://www.395flyco.com